All orders are processed within 1–2 business days (excluding weekends and holidays).

You will receive an email confirmation with tracking information once your order has shipped.

We offer standard shipping with delivery times ranging from 3–7 business days.

Free standard shipping is available for orders over $30.00.

Currently, we only ship within the United States.

We are unable to ship to P.O. boxes or military APO/FPO addresses.

While we strive for timely delivery, unexpected delays may occur due to weather, carrier issues, or other circumstances.

If your order is delayed or appears to be lost, please contact us at ecoessencebrands@gmail.com with your order number for assistance.

If your product arrives damaged, please contact us within 5 days of delivery with photos and your order details. We’ll work with you to resolve the issue promptly.